Sales Policies:
 
U.S. Sales Only

Brazil-Online(BOL) currentlly sells and ships products only within the continental United States, Alaska, and Hawaii.

BOL sells and ships products to end user customers only.
You may not export any products purchased from BOL.
Sales tax will apply for all California residents.

 
Return Policy
 

Please note that Brazil-Online permits the return of products only under the following circumstances and that all other sales are final:

1. Defective Items:
 

If a product you ordered is defective, BOL will, at BOL's option, contact the suppliers in order to replace the product or will refund the purchase price.
If you believe your purchase is defective within the first fifitheen (15) days of your purchase, please contact us immediatly. If our suppliers agent determines that your product should be replaced, you will receive an authorization, by email to return the product. We will arrange for shipping at our expense.

If you discover what you believe to be a product defect more than fifitheen(15) days from your date of purchase, such a defect, if any, is covered under the terms of your product's warranty. Please refer to the manufacture warranty information and other support documentation that came with your product by the time of your claim.

2. Wrong Items:
  If you receive items you did not order contact us immediately. You will receive authorization
to return the product for a refund. We will arrange for shipping at our expense.
 

Payment Methods

 

 

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Brazil-online currently accepts credit card orders only (VISA, MasterCard, or American Express).
We do not bill your credit card until your order has been shipped.

Proof of Purchase:
After you place an on-line order you will be sent a confirming e-mail informing you that your order has been received and is being processed. We strongly recomend that you save this email as your receipt.
If you do not have an email account , you can get a free e-mail account at www.hotmail.com

 

 
Shipping Information
 

Each of our Affiliates offer different shipping options. The most common are:

  1. US Postal Service: (1-800-222-1811)

  2. United Parcel Service(UPS):
    1-800-PICK-UPS
    Orders shipped UPS Ground Service should arrive in 3-7 business days.
    UPS Ground regular rates:
    $4.95 for the first product
    $1.95 for each additional product

Our products have diferent weigths and therefore will have varying shipping costs. Some products may provide various shipping options when you place the order. Unless otherwise stated, our prices do not include shipping.

No shipments are made to P.O. Box addresses, United States territories,or addresses outside the United States.

We make every effort to ship our products within 3-8 business days of receiving your credit card approval. If we should run into difficulty shipping within 5 business days, we will promptly contact you by e-mail with further information or a new estimated shipping date.

 
Prices
  Brazil-Online endeavors to offer you competitive prices on current Brazilian products The price you will be charged is the price shown on the day you place your order, plus applicable sales tax and shipping charges. Brazil-Online reserves the right to change prices for products displayed at our site at any time.
 

Product Availability

 

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  Some products may be available in limited quantities. BOL reserves the right to restrict the number of such items that you may purchase. The Brazil-Online web site will notify you of limitations on product availability and purchasing. This information is subject to change. If Brazil-Online cannot promptly ship your product, we will notify you by email and provide more specific information.
 
Product Warranty
  All new products, carry a time limited warranty against defects in materials and workmanship which is different for each type of product. The product manufacturers and not Bol are responsible for honoring these warranties. You may review a copy of the limited warranty on new products, including its limitations and exclusions. When you receive products read and keep all warranties.  
       
Other Terms and Conditions
  Brazil-online is not responsible for typographic errors.
We reserve the right to change the terms and conditions of sale at BOL at any time. All sales at the BOL site are governed by California law, without giving effect to its conflict of law provisions.
 
     
Privacy Policy Statement
  This is a secure site. All transactions on BOL are protected by Secure Socket Layer (SSL) encryption. All online orders are encrypted for privacy. All information provided by visitors is treated confidentially and is used to fulfill customer orders, notify recipients of new products or sales, respond to customer inquiries, improve our web site and services, track advertising results, and communicate with those who have purchased or requested information from our company.

Information will not be sold to or shared with other parties for any commercial purposes other than normal order fulfillment and confidential site activity or sales tracking. Any e-mail sent by BOL primarily for marketing purposes will include a convenient way for recipients to be excluded from our e-mail list.

We respect our customers' privacy.
Whenever you provide sensitive information (for example, a bank account or credit card number), we will take reasonable steps to protect it. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not used for marketing purposes. In the case of attempted credit card fraud or any suspected illegal activity involving the use of this web site, detailed visitor information will be provided to law enforcement officials and/or authorized financial institutions.

Except as stated in this Privacy Statement, we will not provide any of your personal information to other companies or individuals without your permission. However, we may release personal information (including access logs) in response to all court orders and lawful requests from governmental authorities.

 
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