Customer Service

E-mail:
customerservice@brazil-online.com

Fax:
415-884-9139

Phone:
call 1-415-884-2658

US Mail:
write to
Brazil-Online
PO Box 3117 San Rafael, CA
94912, USA

Problems with Orders
If you have any questions related to your product order contact us anytime online at customerservice@brazil-online.com

During normal business hours we can be reached at 415-884-2658 (884-BOL8). Our normal business hours are from 10:00 AM to 4:00 PM Pacific time, Monday - Friday except holidays.

We pledge to take immediate action to resolve any problem with your order. Before you submit your questions, please take a look at our FAQ page where we have provided answers to the most common customer questions.

For other questions not related to your order, please go to our feedback page.

If inquiring about an order, please include the following:
(We will not use this information for marketing, nor will we disclose this information to any outside party.)

1. Full Name
2. Order #
3. When the order the order was placed
4. Home Phone # with area code
5. Best Time to call
6. Work or daytime Phone #
7. Fax #
   
8. E-mail address

Home | Site Map | Services | Contact Us | Links | Policies | Order | Help | Products |

Copyright © 2000 Brazil-Online. All rights reserved.
All names throughout this site are trademarks or
registered trademarks of their respective holders.